How do I get the SIM card activated on trucker 6000

Steve53Capewell
Steve53Capewell Registered Users Posts: 5
Apprentice Traveler
edited August 2020 in Devices using MyDrive Connect
Don’t know if this is live chat

Answers

  • DougLap
    DougLap Posts: 9,822
    Superuser
    Hi @Steve53Capewell

    Start the GO unit up with the new card installed. If you don't get asked whether you want to format the card in the device does this work for you.

    Tap Menu
    Tap Settings
    Tap System
    Select Format memory Card

    If the unit has trouble recognising the card then put it in your PC and format it to Fat32. If you do this do not do a Quick Format but do a Full Format.

    Doug
  • Steve53Capewell
    Steve53Capewell Registered Users Posts: 5
    Apprentice Traveler
    I’m not getting any gprs the SIM card needs activating at tomtoms end so I can get live service’s it’s a trucker 6000
  • Steve53Capewell
    Steve53Capewell Registered Users Posts: 5
    Apprentice Traveler
    It seems impossible to get to live chat with Tom Tom support
  • DougLap
    DougLap Posts: 9,822
    Superuser
    Hi @Steve53Capewell

    Chat is very busy and it is taking time to get replies to emails.

    Are you logged into Wifi whilst you see the GPRS I disconnected?

    Dou

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