why has my rider 550 stopped receiving my new routes done on mydrive on my mac — TomTom Community

why has my rider 550 stopped receiving my new routes done on mydrive on my mac

Keef4upKeef4up Posts: 2 [Apprentice Seeker]
I am having problems with my rider 550 its not receiving any new routes that I do on my mac.

Answers

  • DougLapDougLap Posts: 6,896
    Superuser
    Hi @Keef4up

    Have you checked that the Sync to your device is still selected against the routes in My Drive and that your Rider is logging into My Drive when you use it.

    Doug
  • Keef4upKeef4up Posts: 2 [Apprentice Seeker]
    edited July 2020
    Hi Doug

    how do you get the rider to log into my drive Have never had to do anything before Im not very good why it comes to computers
  • DougLapDougLap Posts: 6,896
    Superuser
    edited July 2020
    Hi @Keef4up

    I don’t have a rider but if you go into its Settings is there a option to select My Drive and if you do does it ask you for a password. If it does put your My Drive Password in.

    Doug
  • YamFazManYamFazMan Posts: 18,436
    Superusers
    Hi
    @Keef4up
    Welcome to the site....
    On the Rider 550....
    Tap 4Dot (.... Menu) --> Setting --> MyDrive... Login with Email & Password

    Stay safe... ATB YFM
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