Download a smaller map to overcome "No Maps Available" to format a new SD card
Steve2017
Registered Users Posts: 1 
Apprentice Seeker
Apprentice Seeker
Hello
A recent Map update failed and I followed the steps outlined in a previous Case 190813-003990 to restore
I have reset my G0 50 Navigation Device as per RESETTING YOUR NAVIGATION DEVICE
The steps worked but my G0 50 device does not recognise my new memory card. I tried to format the old SD card (FAT32) but it will not overwrite. I assume the SD card is corrupt. A new fully formated (FAT32) installed in to my device is also not recognised.
Other posts indicate I need a smaller map (current Map Europe v10.50 9036MB) to overcome "No Maps Available" to format a new SD card and gain access Main Menu > Settings > System My account allows for free maps but does not give a retro step to MAP OF UNITED KINGDOM & REPUBLIC OF IRELAND
Is there a workaround or will I need to consult the Coronavirus TomTom Support on Monday using United Kingdom "Chat" "Email" Monday - Friday: 09.00 AM - 05.30 PM BST; Saturday - Sunday: Closed
Thanks
A recent Map update failed and I followed the steps outlined in a previous Case 190813-003990 to restore
I have reset my G0 50 Navigation Device as per RESETTING YOUR NAVIGATION DEVICE
The steps worked but my G0 50 device does not recognise my new memory card. I tried to format the old SD card (FAT32) but it will not overwrite. I assume the SD card is corrupt. A new fully formated (FAT32) installed in to my device is also not recognised.
Other posts indicate I need a smaller map (current Map Europe v10.50 9036MB) to overcome "No Maps Available" to format a new SD card and gain access Main Menu > Settings > System My account allows for free maps but does not give a retro step to MAP OF UNITED KINGDOM & REPUBLIC OF IRELAND
Is there a workaround or will I need to consult the Coronavirus TomTom Support on Monday using United Kingdom "Chat" "Email" Monday - Friday: 09.00 AM - 05.30 PM BST; Saturday - Sunday: Closed
Thanks
Tagged:
0
Answers
-
Hi
@Steve2017
Welcome to the site....
The Class 10 Micro SDHC Memory card 16 GB or 32 GB (Max size)
is formatted FAT32 → Then formatted in the device to the Tomtom propriety format for Maps....
The early Maps fitted easily onto 8 GB on-board Memory, but the Map sizes increases with every update... Now the 8 GB limit on-board Memory size on the NAV4 devices is an unfortunate, but real Catch22 situation....
The latest NAV4 Full Europe Map size is now 9 GB +
On Monday @VikramK or @lampard the Forum Moderators can add a small Map to your Account to get you passed the 'Catch22' No Maps Found error....
See Catch22... https://discussions.tomtom.com/en/discussion/comment/1686043/#Comment_1686043
___________________________
PS... If you wish to just stick with using the internal memory Instead of using a Micro USB Card... You MAYBE offered Map Cuts (Zones)....
Note... You will probably have to Click on the MyContent button in MyDrive in order to see the Map Cuts (Zones)
See Here... https://discussions.tomtom.com/en/discussion/1121585/nav4-devices-mydrive-connect-not-offering-the-latest-map-update
Tomtom have released the Europe map in different Map Cuts (Map zones)... Will any of these new Maps suit your travel requirements ???
More information Here... https://discussions.tomtom.com/en/discussion/comment/1660206/#Comment_1660206
Stay Safe... ATB YFM0 -
Hi @Steve2017
A smaller map of UK and ROI has been activated for your device. You can try installing this on the internal memory of the device.
Regards
Vikram0
Moderator
