How to refund duplicate purchase?

IanSR

The TomTom website gave me error messages as I tried to complete my purchase. When I checked my orders nothing showed up so I assumed the order failed. I went ahead and ordered the same two things again, but now I see a double order: 409775669 and 409775704. Can the second one please be refunded and removed? I haven't even figured out how to apply this to my Mazda NB1 car navigation system because the TomTom Home app isn't showing my map purchases as update options.

rider1rider

Contact the customer care.

YamFazMan

Hi
@IanSR
Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...(Normal Office Hours)
The way of contacting Customer Services has changed
See... https://discussions.tomtom.com/en/discussion/comment/1711834#Comment_1711834/p1

Stay Safe... ATB YFM

mazzamcfc

Ive just done the same with a speed camera sub and they charged me twice