suggestion / feedback discussions — TomTom Community

suggestion / feedback discussions

NHANHA Posts: 12 [Apprentice Seeker]
This forum seems to provide no category suitable for suggestions or feedback about TOMTOM products in general. The navigation category has sub-categories for each device, and is geared to answering questions and solving problems for each device. So any suggestion/feedback applicable to multiple devices is like a square peg confronted with round holes. Also, a forum geared towards problem solving likely isn't the best place to start a discussion.


  • LochfrassLochfrass Posts: 13,695
    Most users only have one device with which they have problems. Since it makes sense that it is grouped.
    Often, users post in the wrong area. Then read a question about the app in the rider area. The moderators then move the post accordingly
  • NHANHA Posts: 12 [Apprentice Seeker]
    Sure, most people come to get a problem solved, and for that the current organization makes sense. Perhaps it would be sufficient to simply add a category for general-purpose feedback/suggestion/whatever, or "miscellaneous" or "none of the above".
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