unable to restart GO LIVE 1000/1005 — TomTom Community

GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)

unable to restart GO LIVE 1000/1005

jetjemjetjem Posts: 2 [Apprentice Seeker]
edited July 2020 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
GO model 4CR52
I can not reset my device.
I have:
Carged unit several times for more than 2 hours.

Held the on button till start up -OK
Palm Trees appear and held button till white writing appears.
Released and 3 quick presses
Connect cable when indicated. Also connected when gear wheels appear. Exactly same outcome.
starts to connect to PC
Starts to restore
Then switches off and returns to palm trees and back to start and repeats.

Anyone any ideas?

Answers

  • rider1riderrider1rider Posts: 609 [Revered Pioneer]
    Chances of hardware failure. email customer support
  • smithbruce26_un23smithbruce26_un23 Posts: 1 [New Traveler]
    GO LIVE 1000 , PLUG IN ; NO RESPONSE . ZERO . DOWNLOADS ARE THERE ,NO RESPONSE . IM USEING MY DRIVE , DOWNLOADS ARE THERE ; NO RESPONSE . TOMTOM HAVE NO HEART , IVE TRIED TO CONTACT THEM , BUT ZERO RESPONSE . LIKE THEY WANT YOUR MONEY , BUT LEAVE YOU AN ORPHAN , SAD PEOPLE ... ANYWAY PLEASE HELP HELP HELP
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