Speed Camera's not displaying

Andrew1111
Andrew1111 Registered Users Posts: 2
New Seeker
in TomTom Services
Hi,

In the past few weeks speed cameras have not being displaying on my device. I have since conducted a soft reset and 3 factory resets but the speed camera's are still not displaying. I have checked my subscription and it is valid until 2025. I have also gone in to the system settings-about-speed camera updates(activated) and it states 'TomTom services are temporary unavailable. Please try again later'. This message has been here for 3 weeks now so it's not exactly temporary. Does anyone have a solution?

Comments

  • VikramK
    VikramK Administrators Posts: 14,273
    Moderator
    edited July 2020
    Hi @Andrew1111

    Welcome to the community!
    The problem could be related to the ongoing with speed cameras. If the factory reset has not fixed it. I would suggest that you report the problem to our customer service.

    Regards, Vikram
  • Andrew1111
    Andrew1111 Registered Users Posts: 2
    New Seeker
    Hi Vikram,

    Thanks for getting back to me so quickly. I emailed customer service last week and have still not recieved a reply.

    I can't seem to get on to the chat because it says it is always busy.

    Thanks
    Andrew

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