Server busy

riscalad
riscalad Registered Users Posts: 2
New Seeker
edited December 2021 in Devices using MyDrive Connect
Hello
I have a GoLive 1005. I have been trying to update European maps for a month and it keeps telling me the server is busy.

Answers

  • YamFazMan
    YamFazMan Posts: 21,148
     Superuser
    Hi
    @riscalad
    Welcome to the site....
    If I have a problem with MyDrive Connect... I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program gives MyDrive Connect a CPR and brings to bring it back to life...
    See... https://discussions.tomtom.com/en/discussion/comment/1686214/#Comment_1686214
    ______________________
    JimB0b wrote: »
    Thanks @YamFazMan
    I'm on a Mac but have found the two folders you mentioned (Home3 and MyDrive Connect) and deleted them. Hurrah!… that's done the trick after a couple of frustrating weeks I've updated it successfully.
    Many thanks for the advice.


    On a Mac....
    The "HOME3" and the "MyDrive Connect" folders are located here...
    MacOS: Users\Username\Library\Application Support\TomTom\

    Stay Safe... ATB YFM
  • riscalad
    riscalad Registered Users Posts: 2
    New Seeker
    Thanks @YamFazMan i did as suggested and it worked a treat many thanks for your input
  • YamFazMan
    YamFazMan Posts: 21,148
     Superuser
    Hi
    @riscalad
    You're welcome, glad you're sorted :)

    Stay Safe... ATB YFM