No maps available (MyDrive Connect)

sonytau

No maps available on device, recovery mode not helped, (Device with free lifetime maps) how restore and update my device TomTom Start 20 ?

DougLap

Hi @sonytau

Does this work for you. Oops wrong link. this is the one.

https://discussions.tomtom.com/en/discussion/1034305/what-to-do-if-your-device-displays-no-maps-found/p1?new=1

Doug

sonytau

this method does not work for me

DougLap

Hi @sonytau

Could you try a Factory Reset and see if a map is then offered.. The next suggestion would have been a Recover Device but you have tried that .

If the Factory Reset does not resolve the issue then the next step is to contact Customer Support.

Doug

hgelera24

no maps available on my device, tried soft reset, recovery mode and etc...any help

DougLap

Hi @hgelera24

Have you tried the Link posted here on the 16th July. If you have what issue did you have .
Doug