Tom Tom Mod BRGO — TomTom Community

Tom Tom Mod BRGO

Geir_Olsen63Geir_Olsen63 Posts: 2 [Apprentice Seeker]
edited July 2020 in Runner & Multi-Sport
Hi. I just ordred a new strap to my watch, I got It today, but It dosen`t fit.
My order nr, is 4xxxxxx587
Do you have straps to mod. BRGO, and as far as I understand also called golfer1, Multisport 1?
How do I reurn the wrong strap?

Best regards Geir Olsen




Mod edit:Please don't post private or personal information on a public forum.Thanks!

Answers

  • DougLapDougLap Posts: 6,923
    Superuser
    Hi @Geir_Olsen63

    This is a customer based forum. You need to Contact Customer Support.

    Doug
  • Geir_Olsen63Geir_Olsen63 Posts: 2 [Apprentice Seeker]
    Thanks, when I try to go into the support site I get here.?
    Do you have a link that works?
  • DougLapDougLap Posts: 6,923
    Superuser
    Hi @Geir_Olsen63

    Does this help.

    https://discussions.tomtom.com/en/discussion/1124472/contacting-customer-services#latest

    If when you have logged in you don't get the next screen suggested look for a Red Customer Support button bottom Right, may be hidden under a box which you can clear.Type Chat and it may come back and say it is busy. in a box headed Support. Click red option bottom right of box and it will probably give you a help box with Chat and Email in it as options. Try each one and send message that way. Make sure for chat you try during working hours.

    Doug
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