GPS device not connecting

kweega

I've tried everything you suggest. My device is not showing up in the network adapter section of my computer, although the USB ports both work fine with it.

DougLap

Hi @kweega

So what device would that be? What are you trying to do

Doug

YamFazMan

Hi
@kweega
Welcome to the site....
You have not stated the Tomtom model in your profile, the PC Operating system would also be helpful....
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If I have a problem with MyDrive Connect... I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program gives MyDrive Connect a CPR and brings to bring it back to life...
See... https://discussions.tomtom.com/en/discussion/comment/1686214/#Comment_1686214
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JimB0b wrote: »

Thanks @YamFazMan
I'm on a Mac but have found the two folders you mentioned (Home3 and MyDrive Connect) and deleted them. Hurrah!… that's done the trick after a couple of frustrating weeks I've updated it successfully.
Many thanks for the advice.

On a Mac....
The "HOME3" and the "MyDrive Connect" folders are located here...
MacOS: Users\Username\Library\Application Support\TomTom\

Stay Safe... ATB YFM