why did the update clear all my routes ?

Fester8502
Fester8502 Registered Users Posts: 2
New Seeker
I just updated my Rider 450 and when it finished it had cleared all my saved routes , even my memory card is showing as empty . What the hell has happened ??

Best Answer

  • YamFazMan
    YamFazMan Posts: 20,832
     Superuser
    Answer ✓
    Hi
    @Fester8502
    Welcome to the site
    Do you use the MyDrive Web Route planner ??? If 'Yes' they should still be on the Tomtom Cloud...

    Are you logged into MYDrive on the Rider 450
    Check...
    NAV4 Device... Tap 4Dot (.... Menu) → Tomtom Services... MyDrive
    NAV5 (Wi-Fi).... Tap 4Dot (.... Menu) → Setting → MyDrive

    ATB YFM

Answers

  • YamFazMan
    YamFazMan Posts: 20,832
     Superuser
    Answer ✓
    Hi
    @Fester8502
    Welcome to the site
    Do you use the MyDrive Web Route planner ??? If 'Yes' they should still be on the Tomtom Cloud...

    Are you logged into MYDrive on the Rider 450
    Check...
    NAV4 Device... Tap 4Dot (.... Menu) → Tomtom Services... MyDrive
    NAV5 (Wi-Fi).... Tap 4Dot (.... Menu) → Setting → MyDrive

    ATB YFM
  • Fester8502
    Fester8502 Registered Users Posts: 2
    New Seeker
    YamFazMan , thanks for that , did all that and still can not find the routes anywhere