why did the update clear all my routes ? — TomTom Community

why did the update clear all my routes ?

Fester8502Fester8502 Posts: 2 [New Seeker]
I just updated my Rider 450 and when it finished it had cleared all my saved routes , even my memory card is showing as empty . What the hell has happened ??

Best Answer

  • YamFazManYamFazMan Posts: 17,481
    Superusers
    Accepted Answer
    Hi
    @Fester8502
    Welcome to the site
    Do you use the MyDrive Web Route planner ??? If 'Yes' they should still be on the Tomtom Cloud...

    Are you logged into MYDrive on the Rider 450
    Check...
    NAV4 Device... Tap 4Dot (.... Menu) → Tomtom Services... MyDrive
    NAV5 (Wi-Fi).... Tap 4Dot (.... Menu) → Setting → MyDrive

    ATB YFM

Answers

  • YamFazManYamFazMan Posts: 17,481
    Superusers
    Accepted Answer
    Hi
    @Fester8502
    Welcome to the site
    Do you use the MyDrive Web Route planner ??? If 'Yes' they should still be on the Tomtom Cloud...

    Are you logged into MYDrive on the Rider 450
    Check...
    NAV4 Device... Tap 4Dot (.... Menu) → Tomtom Services... MyDrive
    NAV5 (Wi-Fi).... Tap 4Dot (.... Menu) → Setting → MyDrive

    ATB YFM
  • Fester8502Fester8502 Posts: 2 [New Seeker]
    YamFazMan , thanks for that , did all that and still can not find the routes anywhere
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