Why I can't download MyDrive Connect?

spypan01

Hello! I recently bought Start52 and I can't download MyDrive Connect. My Pc is compatible... It appears "Page can't found". I followed the right steps but nothing... Can you help me?

YamFazMan

Hi
@spypan01
Welcome to the site...
Try... https://help.tomtom.com/hc/en-gb/articles/360013959499-Installing-MyDrive-Connect

ATB YFM

spypan01

Thank you... The programm have been installed but my problem is that I cannot connect my device to my PC. It doesn't seem to "see" the device. I tried also the steps in support, but it still cannot connect my device... In my PC on page TOM TOM HOME the option "My Device" is disconnected... But my device seems that it is connected...