Please can you tell/instruct me on updating maps for xl free maps?

johnbradshaw_06
johnbradshaw_06 Registered Users Posts: 2
Apprentice Seeker
I prchased some years ago tom tom xl with free lifetime maps .Cannot [email protected]


Mod edit: Please don't post private or personal information on a public forum. Thanks!

Answers

  • VikramK
    VikramK Administrators Posts: 14,339
    Moderator
    Hi @johnbradshaw_06

    Welcome to the community!
    Have you installed TomTom HOME on your computer- https://help.tomtom.com/hc/en-us/articles/360013960739

    Regards
    Vikram
  • johnbradshaw_06
    johnbradshaw_06 Registered Users Posts: 2
    Apprentice Seeker
    [i Hi Vik. Thank you for that info I will try to follw.]i have tomtom my drive connect Device plugged in and switched on . system tell me device not connected. I see no windows to clickon for update my maps Only for purchasing Same [/i]
  • VikramK
    VikramK Administrators Posts: 14,339
    Moderator
    Hi @johnbradshaw_06

    The TomTom XL won't be recognized on the MyDrive Connect application. It needs TomTom HOME. You can download it from the link I provided above.

    Regards, Vikram