Purchased new maps, now being asked to pay again 3-mnths later

phil393

In April 2020, I purchased new maps for my Mazda NB1, at AU$80; Australia v10.45. In July 2020, I decided to do a map update in the TomTom app, v10.50, but it is asking for another AU$80; I thought I had 1-year of updates?

VikramK

Hi @phil393

Welcome to the community!

The order was placed for a single map v1045. To receive quarterly map updates you need to order a Map Update Service yearly subscription .

Regards, Vikram

phil393

I paid AU$80 for a single map update, what!

...seems I need to read the small print, before hitting buy. I was convinced I'd bought 4-updates, even set a quarterly reminder on my calendar; guess I'm back to running old maps.

buyer beware.