Renault carminat Corrupt SD card

Mark8812771

Hi, while trying to create a backup of my sd card the maps or card have corrupted. When i put it in my laptop it prompts me to format the card as its unreadable and when i put it in the car it says 'no maps available'
Is it possible to restore the maps? Thanks

DougLap

Hi @Mark8812771

See what @VikramK has to say tomorrow when he picks this up.

Douh

VikramK

Hi @Mark8812771

Welcome to the community!

I have reactivated a map for your device.

Just follow the steps - 1-2-3-4 on this article- https://help.tomtom.com/hc/en-gb/articles/360013961519

The next step would be to install the map which is offered for download in TomTom HOME.

Regards
Vikram

Mark8812771

Thanks lads, that worked perfect!