Renault carminat Corrupt SD card

Mark8812771
Mark8812771 Registered Users Posts: 2
New Seeker
Hi, while trying to create a backup of my sd card the maps or card have corrupted. When i put it in my laptop it prompts me to format the card as its unreadable and when i put it in the car it says 'no maps available'
Is it possible to restore the maps? Thanks

Comments

  • DougLap
    DougLap Posts: 10,056
    Superuser
    Hi @Mark8812771

    See what @VikramK has to say tomorrow when he picks this up.

    Douh
  • VikramK
    VikramK Administrators Posts: 14,342
    Moderator
    Hi @Mark8812771

    Welcome to the community!

    I have reactivated a map for your device.

    Just follow the steps - 1-2-3-4 on this article- https://help.tomtom.com/hc/en-gb/articles/360013961519

    The next step would be to install the map which is offered for download in TomTom HOME.

    Regards
    Vikram
  • Mark8812771
    Mark8812771 Registered Users Posts: 2
    New Seeker
    Thanks lads, that worked perfect!
  • Mark3345
    Mark3345 Registered Users Posts: 3
    Apprentice Seeker
    Hi, I updated my maps yesterday by putting the SD card into my PC. Today 'no maps' has appeared on my Tom Tom and when I've put the card back into my PC is says the file is corrupted... how do I fix this?
  • Willy875
    Willy875 Registered Users Posts: 6,619
    Elite Voyager
    Hi

    If the map is corrupted, delete the map on the SD and the Tomtom Home computer should offer you to download the map again.
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