GO520 No firmware and speedcamera updates.

shubel7
shubel7 Registered Users Posts: 2
Apprentice Seeker
Last firmware update 09/19. The cameras have not been updated for a long time either. What can be done? help me please

Answers

  • DougLap
    DougLap Posts: 10,050
    Superuser
    Hi @shubel7

    Let’s see what @VikramK says tomorrow when he picks this up.

    Doug
  • VikramK
    VikramK Administrators Posts: 14,321
    Moderator
    Hi @shubel7

    Welcome to the community!
    I reviewed your account and it looks that your device is already on the latest firmware, see this topic- https://discussions.tomtom.com/en/discussion/1118131/new-software-version-v19-20-available-for-download

    You GO 520 also has the latest map 10.50 is also installed.

    There is currently a technical problem with installing speed cameras updates. The issue is being investigated by our team. Could you also report this to our customer service, please?

    Thanks
    Vikram
  • shubel7
    shubel7 Registered Users Posts: 2
    Apprentice Seeker
    Hello! A week ago, I and my friends traveled to neighboring countries in 2 cars. My friend TomTom GO 6200. More than half of the radars my device did not show, as if they did not exist. I had to go right behind the other, so as not to receive fines. How to inform support? Thanks for your work!