I cannot get my Huawei P30 to connect with the My connect app on my laptop

Danycheese Registered Users Posts: 2
Apprentice Traveler
I have recently had an update to my Android Tom Tom. APP on my Huawei P30. The App worked well until the App. Software upgrade. I have now lost the POI for Telecoms sites. I am now trying to get the the POI reloaded but my phone will not connect to the Tom Tom connect so I cannot get the POI across to the Mobile app. Can anyone help why won't the Connect app see my phone?


  • lampard
    lampard Retired TomTom Employee Posts: 6,075 Retired Community Moderators and Admins
    Hi @Danycheese

    Welcome to the Community & Thanks for your feedback! Unfortunately, OV2 file sync is not currently available. This feature is being evaluated by the development team. We'll provide an update here if and when this feature is planned for release.

    Regards, lampard