My new 6250 Model loosing signal on a daily basis. — TomTom Community

My new 6250 Model loosing signal on a daily basis.

Is there an update i can install to get the signal to how it should be, its a new model and its been playing up basically from day 1

Any moderators here who can possibly check it out for me please.

Answers

  • YamFazManYamFazMan Posts: 19,266
    Superusers
    Hi
    @DEGALYIAN
    Which Signal ???

    ATB YFM
  • DEGALYIANDEGALYIAN Posts: 56 [Prominent Wayfarer]
    GPS Signal keeps crashing
  • YamFazManYamFazMan Posts: 19,266
    Superusers
    edited July 2020
    Hi
    @DEGALYIAN
    Have you changed your car ??? Has it got a Metallized Heat reflecting windscreen, this can kill the satellite signal dead
    Some Cheapo Dash Cams have poor RF Shielding, the stray RF can also reduce the satellite signal
    Is the device set low down On or Behind the dashboard ???
    __________________________

    Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ

    Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles....

    ATB YFM
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