I have just purchased European Map updates and wanted to install but Connect and Tom Tom updates tell me I need Core NAV - Where do I get this ?? or do I just do a hard reset of Sat Nav. Very frustrated that there is no online active help - and finding it hard to navigate around the system..
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Answers
Superusers
@deb252
Installing MyDrive Connect....
Here... https://help.tomtom.com/hc/en-gb/articles/360013959499-Installing-MyDrive-Connect
Welcome to the site...
With MyDrive Connect running and your Start 25 connected
Click on MyContent...
A new window opens (Note... My NavCore and QuickFixGPS Applications are up to date so no update is offered)
At the top of the list of updates You will find one or more updates forced ticked by Tomtom... These are Mandatory Updates you can't deselect them...
The NavCore Application and QuickFixGPS updates are force ticked by Tomtom...
Deselect any other updates like Maps, Speed Cams etc... Update the mandatory item/s first, when the Mandatory Updates complete
Update the remaining items one at a time....
Tomtom Video
Stay Safe... ATB YFM