Go 730 register

jorgos

Hello, I have bought a used TomTom Go 730. When I connect the device to TomTom Home software, an e-mail address appears. I don't have the password. How can I delete this email address that is stored with TomTom for this device and then re-register for the device? I cannot contact the previous owner or he does not respond. Thanks for instructions in advance. Greeting Jörg

DougLap

Hi @jorgos

Go into Settings and Factory Reset the device. This will delete the existing settings and data and then you set it up. as if it was just out of the box. Any current Subscriptions and Maps that were ever bought for the device will still be associated with it as they are tied to tied to its Serial Number.

Doug

DougLap

Hi @jorgos

Go into Settings and Factory Reset the device. This will delete the existing settings and data and then you set it up. as if it was just out of the box. Any current Subscriptions and Maps that were ever bought for the device will still be associated with it as they are tied to tied to its Serial Number.

Doug

jorgos

Many thanks for the quick response. In the device I find the item "Restore default" in the settings on page 8 of 8. Do you mean this selection to reset to the factory settings?

DougLap

Hi

Here is a link to the Manual. See page 64

https://discussions.tomtom.com/en/discussion/1124472/contacting-customer-services

Doug

jorgos

Yeah, seems to work. Thanks a lot.

DougLap

Hi @jorgos

Glad you are sorted.

Doug