Go 730 register

jorgos
jorgos Registered Users Posts: 3
Apprentice Seeker
in Devices using TomTom HOME
Hello, I have bought a used TomTom Go 730. When I connect the device to TomTom Home software, an e-mail address appears. I don't have the password. How can I delete this email address that is stored with TomTom for this device and then re-register for the device? I cannot contact the previous owner or he does not respond. Thanks for instructions in advance. Greeting Jörg

Best Answer

  • DougLap
    DougLap Posts: 10,042
    Superuser
    Answer ✓
    Hi @jorgos

    Go into Settings and Factory Reset the device. This will delete the existing settings and data and then you set it up. as if it was just out of the box. Any current Subscriptions and Maps that were ever bought for the device will still be associated with it as they are tied to tied to its Serial Number.

    Doug

Answers

  • DougLap
    DougLap Posts: 10,042
    Superuser
    Answer ✓
    Hi @jorgos

    Go into Settings and Factory Reset the device. This will delete the existing settings and data and then you set it up. as if it was just out of the box. Any current Subscriptions and Maps that were ever bought for the device will still be associated with it as they are tied to tied to its Serial Number.

    Doug
  • jorgos
    jorgos Registered Users Posts: 3
    Apprentice Seeker
    Many thanks for the quick response. In the device I find the item "Restore default" in the settings on page 8 of 8. Do you mean this selection to reset to the factory settings?
  • DougLap
    DougLap Posts: 10,042
    Superuser
    Hi

    Here is a link to the Manual. See page 64

    https://discussions.tomtom.com/en/discussion/1124472/contacting-customer-services

    Doug
  • jorgos
    jorgos Registered Users Posts: 3
    Apprentice Seeker
    Yeah, seems to work. Thanks a lot.
  • DougLap
    DougLap Posts: 10,042
    Superuser
    Hi @jorgos

    Glad you are sorted.

    Doug

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