Go 730 register

jorgos
Registered Users Posts: 3 
Apprentice Seeker

Apprentice Seeker
Hello, I have bought a used TomTom Go 730. When I connect the device to TomTom Home software, an e-mail address appears. I don't have the password. How can I delete this email address that is stored with TomTom for this device and then re-register for the device? I cannot contact the previous owner or he does not respond. Thanks for instructions in advance. Greeting Jörg
0
Best Answer
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Hi @jorgos
Go into Settings and Factory Reset the device. This will delete the existing settings and data and then you set it up. as if it was just out of the box. Any current Subscriptions and Maps that were ever bought for the device will still be associated with it as they are tied to tied to its Serial Number.
Doug1
Answers
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Hi @jorgos
Go into Settings and Factory Reset the device. This will delete the existing settings and data and then you set it up. as if it was just out of the box. Any current Subscriptions and Maps that were ever bought for the device will still be associated with it as they are tied to tied to its Serial Number.
Doug1 -
Many thanks for the quick response. In the device I find the item "Restore default" in the settings on page 8 of 8. Do you mean this selection to reset to the factory settings?0
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Hi
Here is a link to the Manual. See page 64
https://discussions.tomtom.com/en/discussion/1124472/contacting-customer-services
Doug0 -
Yeah, seems to work. Thanks a lot.0