German South-West and German South-East Update not availabel
Instrumentenflug
Posts: 1 [Apprentice Seeker]
Good day. I have TomTom Go. Everything works; Switzerland, Czech Republic, Austria etc ... The German regions except Germany Southeast and Southwest cannot be installed. It downloads, but when the update comes the message Update is not available, try again. I uninstalled everything, even manually removed everything from tomtom. Only these two regions DE SW and DE SE no update.
There are still screenshots here:
https://drive.google.com/drive/folders/1yWbWv73iOnqdt4nHP4hXICIib-e40EYg?usp=sharing
Samsung Galaxy S5 Neo Android 6,1
There are still screenshots here:
https://drive.google.com/drive/folders/1yWbWv73iOnqdt4nHP4hXICIib-e40EYg?usp=sharing
Samsung Galaxy S5 Neo Android 6,1
0
Best Answer
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YamFazMan
Posts: 19,444 
SuperusersHi
@Instrumentenflug
Welcome to the site....
@VikramK or @lampard the Forum Moderators should pick this up Tomorrow and check/correct your Tomtom Account status.....
Stay Safe... ATB YFM
5
Answers
Superusers
@Instrumentenflug
Welcome to the site....
@VikramK or @lampard the Forum Moderators should pick this up Tomorrow and check/correct your Tomtom Account status.....
Stay Safe... ATB YFM
Welcome to the Community! I just downloaded the Germany Southeast and Southwest maps on my App with no issues. Are you still having the same problem?
Best, lampard
Superusers
https://discussions.tomtom.com/de/discussion/1124972/deutschland-karten-suedosten-und-suedwesten-werden-nicht-mehr-gefunden-karten-update-geht-nicht#latest
@Instrumentenflug : Is your problem solved?
Lampard, please check this issue again. I tried it a several times with several smartphones and different versions of the app. I downloaded the app again from Play Store. Problem persists on all. Maybe both maps are stored corruptly on the TT-Servers? Please check these two. All other country maps are working with no problems.