Stat nav GO620 will not charge, no longer works doesn’t come on at all

GayDolly

My stat nav GO620 doesn’t not turn on nor will the charger connect for it to be charged. Needs repairing but I’m lost on how I order a repair as TomTom does not recognise my password and don’t know how to get another one. Severely challenged on getting the start nav fixed which is till in warranty

YamFazMan

Hi
@GayDolly
Welcome to the site....
@VikramK or @lampard the Forum Moderators should pick this up tomorrow and check/correct your Tomtom Account status....

Due to COVID-19 the phone service has been suspended....
For Tomtom Support Email or Chat lines....
The way of contacting Customer Services has changed
See... https://discussions.tomtom.com/en/discussion/comment/1711834#Comment_1711834/p1

Stay Safe... ATB YFM