i have a rider 400 and upgraded to the rider 550. Do I have to create a new account or keep old one — TomTom Community

i have a rider 400 and upgraded to the rider 550. Do I have to create a new account or keep old one

motortpdmotortpd Posts: 1 [New Seeker]
I have a rider 400 and upgraded to the rider 550. Do I have to create a new account or can i keep the same one and it will acknowledge the new 550?

Answers

  • YamFazManYamFazMan Posts: 17,062
    Superusers
    Hi
    @motortpd
    On your Rider 550 simply register the new device using the same Email & Password as your old device
    When you use the MyDrive Web Route planner
    Here... https://mydrive.tomtom.com/
    The Favorites/Myplaces and saved Routes from the old device will auto sync between the two devices

    BE AWARE... Multiple NAV4 or NAV5 devices using the same Email Address & Password....
    This configuration can give problems...
    Click Show....
    BE AWARE... Multiple NAV4 or NAV5 devices using the same Email Address & Password... This configuration can give problems if two or more devices are being used at the same time... For example....

    Markos01 wrote: »
    (Snip) I have a Go 5000 and a Go 6000 – which my parents use – and both are on the same account. Just recently we were both using our devices simultaneously but heading in different directions, and we both had our routes automatically changed by each other's device which I wasn't expecting!
    What's the solution for this: do I have to take one device off the account and create a new account for it? Will it lose the speed camera subscription if I do this? (Snip)


    Answer.... Logging out of MyDrive on your devices is the way to go....
    When you need to sync a route file, log back into MyDrive on the device/s you wish to sync the data
    I use this method with 8 devices... After all, you only need to enter the password, the device remembers the email address
    ___________________________

    If you're not happy logging in/out of MyDrive on the devices, you will need to set up a MyDrive account with different Email and password for each device... the downside is you will need to set up and maintain multiple MyDrive (Web) Route planner accounts for any MyPlaces, POI's and Routes you wish to sync to each individual device
    ____________________________

    I maintain three NAV4 devices GO 5000, Start 60, Rider 400 and five NAV5 (Wi-Fi) GO 520, 620, GO 6200, GO Premier & Rider 550 by simply logging in/out of MyDrive
    I use a single password across all the devices... You only need to enter the password, the device remembers the email address
    Most of the time on the individual devices I am out logged of MyDrive and only log in to sync data as required, then log out again

    NAV4.................. Tap (.... Menu) --> Tomtom Services --> MyDrive... Stop Syncing
    NAV(5)+Wifi)... Tap (.... Menu) --> Setting --> MyDrive... Stop Syncing
    _____________________________

    Note.....
    Logging out of MyDrive on the device does not stop the device receiving Tomtom Traffic and live services info
    The above does not work in the USA the Live Traffic system is different to UK/Europe

    Stay Safe... ATB YFM
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