GO 620 lost power during an update

mtow6381
mtow6381 Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using Wi-Fi®
I have a GO 620 which lost power during an update and will no longer turn on is there any way of recovering it ?
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Answers

  • YamFazMan
    YamFazMan Posts: 20,818
    Superuser
    Hi
    @mtow6381
    Welcome to the site....
    Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ

    Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles....

    Stay Safe... ATB YFM

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