No maps available

Raffaele16

Hi, my recently purchased tomtom start 52 from amazon refurbished tells me that there are no maps avaliable, but from the mydrive connect on pc it only tells me to buy maps, I'd like to use the europe free ones included in the original package, thanks in advance

DougLap

H @Raffaele16

Hopefully @VikramK can help sort out your Map. Look back tomorrow.

In the meantime if the device says No Maps Found this may be useful.

https://discussions.tomtom.com/en/discussion/1034305/what-to-do-if-your-device-displays-no-maps-found/p1?new=1

Doug

Raffaele16

Raffaele16 wrote: »

Hi, my recently purchased tomtom start 52 from amazon refurbished tells me that there are no maps avaliable, but from the mydrive connect on pc it only tells me to buy maps, I'd like to use the europe free ones included in the original package, thanks in advance

DougLap wrote: »

H @Raffaele16

Hopefully @VikramK can help sort out your Map. Look back tomorrow.

In the meantime if the device says No Maps Found this may be useful.

https://discussions.tomtom.com/en/discussion/1034305/what-to-do-if-your-device-displays-no-maps-found/p1?new=1

Doug

Hi, unfortunately it only prompts me to buy new maps, and the ones free that should be there seems erased away, the box says lifetime free europe maps, i think there is some software bugs of some sort

VikramK

Hi @Raffaele16

Welcome to the community!

Could you send me the serial number of your device through a private message, please?

Thanks, Vikram

VikramK

Thanks for sending the serial number @Raffaele16

The services have been activated for your START 52. Please check for map updates now.

Thanks, Vikram