Unable to download latest map update

RH_4443

Hi, I have a MAZDA NB1 built in device but am unable to download the latest Europe update map currently on Special Offer. When I try to check out absolutely nothing happens .It looks like a technical problem with the TomTom website. Has anyone else experienced this?

VikramK

Hi @RH_4443

Welcome to the community!

Try-

- Clearing the cookies and logging in again to the TomTom webshop.
- Or try using a different browser.

Thanks, Vikram

DougLap

Hi @RH_4443

Maybe @VikramK may be able to sort things out for you. Have a look back here later.

Doug

RH_4443

Thanks Doug,

Over to you @VikramK

Roni

VikramK

Hi @RH_4443

Welcome to the community!

Try-

- Clearing the cookies and logging in again to the TomTom webshop.
- Or try using a different browser.

Thanks, Vikram

RH_4443

Vikram,

Flabbergasted. Worked like a dream! Kudos.

Roni