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I updated my Tomtom Go Basic 6 via wifi and the device says it's updated. But it's still version 1005.8800
How can I get the newest version of maps. I have tried the soft reset.
Regards
Kamil
Welcome to the community!
I would recommend that you do a factory reset, connect your device to MyDrive Connect, and see if the new updates are offered.
Main menu- Settings- System- Reset device.
To avoid losing your stored favorites on the device you can create a back-up using MyDrive..
See user guide
If the above does not help, then please send me the serial number of your device through a private message
Q 1. Does a Factory Reset correct the Speed Limit settings.
ie The settings on my Tomtom Go Basic don't agree with the Speed Limit road signs.
Q.2 If it doesn't does anyone have any suggestions
Are you saying all the speed limits shown on the GO Basic are wrong or just certain ones. If the latter then you can report the errors via Tomtom Mapshare Reporter.
Answers
Superusers
https://help.tomtom.com/hc/
Please contact the support as here mentioned:
https://discussions.tomtom.com/en/discussion/1124472/contacting-customer-services/p1
Superuser
Possibly @VikramK will pick this up and sort your account out. Have a look back here later.
Doug
Welcome to the community!
The services have been activated for your TomTom GO BASIC. Please check for map updates now.
Thanks, Vikram
Superuser
If you have the latest map on your unit and the errors are on that then can report Speed limit errors to Tomtom using Tomtom Mapshare Reporter.
Doug
I have the same problem with TomTom Start 620.
VikramK, Can you activate the services for this model too?.
Regards
Kamil
Welcome to the community!
I would recommend that you do a factory reset, connect your device to MyDrive Connect, and see if the new updates are offered.
Main menu- Settings- System- Reset device.
To avoid losing your stored favorites on the device you can create a back-up using MyDrive..
See user guide
If the above does not help, then please send me the serial number of your device through a private message
Regards, Vikram
ie The settings on my Tomtom Go Basic don't agree with the Speed Limit road signs.
Q.2 If it doesn't does anyone have any suggestions
Superuser
Are you saying all the speed limits shown on the GO Basic are wrong or just certain ones. If the latter then you can report the errors via Tomtom Mapshare Reporter.
Doug