6 month live traffic — TomTom Community

6 month live traffic

cofredcofred Posts: 4 [Apprentice Traveler]
hi i paid for 6 months live traffic over a week ago and theres nothing showing in my drive

Answers

  • DougLapDougLap Posts: 7,712
    Superuser
    edited July 2020
    Hi @cofred

    Things are sometime taking longer than usual during the current crisis and many working from home.

    Hopefully @VikramK will pick this up tomorrow and sort the account out. Look back here tomorrow.

    Doug
  • cofredcofred Posts: 4 [Apprentice Traveler]
    @DougLap thanks hope he can last week clicked on speak to advisor and nearly got scammed asking for email/phone and wanting to teamview to sort this out
  • DougLapDougLap Posts: 7,712
    Superuser
    Hi @cofred

    Be very careful there are a number of scam websites about. If you are on the genuine Tomtom websites then you will be okay.

    With the Current situation the phone contact service is not available. Here is a link with details re contacting support.

    https://discussions.tomtom.com/en/discussion/1124472/contacting-customer-services

    Doug
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