No Lifetime Maps

slugbusdude Registered Users Posts: 1
New Seeker
I am trying to update a brand new Via 1525m. The MyDrive Connect app GPS is a Smart 52. ??? The serial number matches what is on the box. I am supposed to have Lifetime Map Updates, but the only option I have is to purchase a map. MyDrive says that the GPS is up to date and no downloads are available. Help please.


  • VikramK
    VikramK Administrators Posts: 14,321
    Hi @slugbusdude

    Welcome to the community!

    VIA 1525 in the US is known as START 52 in Europe. So if you change the language in MyDrive Connect the device name would change.

    Our team has also fixed the services for your TomTom, please check for updates, a new map will be offered for download.