how come myVIA 1425 m lifetime maps (US Canada Mexico) are listed as expired? Bought09/05/2018.
Best Answer
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VikramK Posts: 10,923
Moderator
Hi @integrated
Our team has fixed the services for your device. Please do a soft reset and check for updates.
Thanks, Vikram
5
Answers
Superusers
@mentorron
Welcome to the site....
All of my old Tomtom NAV2 & NAV3 devices purchased with Lifetime maps updates are still functional.>>>>>
Re... Eol End of life Devices
Devices with lifetime maps are not affected
Tomtom have already stated that Lifetime Maps and any Existing Map Subscriptions will be honoured
See VikramK Post (TomTom Staff) Here....
https://discussions.tomtom.com/en/discussion/1032484/end-of-life-device-with-lifetime-maps/p1
________________________________
If you have Lifetime Maps or an existing Map Subscriptions
Contact Tomtom Support....
Edit....
Due to COVID-19 the phone service has been suspended....
For Tomtom Support Email or Chat lines....
The way of contacting Customer Services has changed
See... https://discussions.tomtom.com/en/discussion/comment/1711834#Comment_1711834/p1
Stay Safe... ATB YFM
Our team has fixed the services for your device. Please do a soft reset and check for updates.
Thanks, Vikram
Superusers
Hi
@integrated
You're welcome, glad you're sorted
Stay Safe... ATB YFM