how come myVIA 1425 m lifetime maps (US Canada Mexico) are listed as expired? Bought09/05/2018.

integrated

My Garmin2455 LMT bought 07/30/2014 Lifetime maps update are still functional.>>>>>

VikramK

Hi @integrated

Our team has fixed the services for your device. Please do a soft reset and check for updates.



Thanks, Vikram

YamFazMan

Hi
@mentorron
Welcome to the site....
All of my old Tomtom NAV2 & NAV3 devices purchased with Lifetime maps updates are still functional.>>>>>

Re... Eol End of life Devices
Devices with lifetime maps are not affected
Tomtom have already stated that Lifetime Maps and any Existing Map Subscriptions will be honoured

See VikramK Post (TomTom Staff) Here....
https://discussions.tomtom.com/en/discussion/1032484/end-of-life-device-with-lifetime-maps/p1
________________________________

If you have Lifetime Maps or an existing Map Subscriptions
Contact Tomtom Support....
Edit....
Due to COVID-19 the phone service has been suspended....
For Tomtom Support Email or Chat lines....
The way of contacting Customer Services has changed
See... https://discussions.tomtom.com/en/discussion/comment/1711834#Comment_1711834/p1

Stay Safe... ATB YFM

VikramK

Hi @integrated

Our team has fixed the services for your device. Please do a soft reset and check for updates.



Thanks, Vikram

integrated

Thanks.It solved the problem.

YamFazMan

Hi
@integrated
You're welcome, glad you're sorted

Stay Safe... ATB YFM