tomtom go basic

scubanige

I bought a Tomtom Go Basic 6 I updated it via wifi and the device says it's updated. But it's version v1011.9038 of may 2018.
How can I get the newest version of July 2020 I have tried the soft reset.
Regards
Nigel

DougLap

Hi @scubanige

Hopefully @VikramK will pick this up tomorrow and sort your account out and then you will get the map updates.

Look back here tomorrow.

Doug

VikramK

Hi @scubanige

Welcome to the community!

The services have been activated for your GO BASIC. Please check for map updates now.

Thanks, Vikram

scubanige

Thank you very much, my map has updated to the latest version, as I have lifetime map updates on this unit, will it now update automatically from now onwards ?

Again thank you

Nigel

YamFazMan

Hi
@scubanige

scubanige wrote: »

Thank you very much, my map has updated to the latest version, as I have lifetime map updates on this unit, will it now update automatically from now onwards ?
Again thank you
Nigel

Yes... It was only the initial registration of your Account that was delayed by Covid-19 working practice restrictions....

Stay Safe... ATB YFM