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Map installation

tomtom go basic

scubanigescubanige Posts: 2 [New Seeker]
in Map installation
I bought a Tomtom Go Basic 6 I updated it via wifi and the device says it's updated. But it's version v1011.9038 of may 2018.
How can I get the newest version of July 2020 I have tried the soft reset.
Regards
Nigel

Answers

  • DougLapDougLap Posts: 7,692
    Superuser
    Hi @scubanige

    Hopefully @VikramK will pick this up tomorrow and sort your account out and then you will get the map updates.

    Look back here tomorrow.

    Doug
  • VikramKVikramK Posts: 11,568 Moderator
    Hi @scubanige

    Welcome to the community!

    The services have been activated for your GO BASIC. Please check for map updates now.

    Thanks, Vikram
  • scubanigescubanige Posts: 2 [New Seeker]
    Thank you very much, my map has updated to the latest version, as I have lifetime map updates on this unit, will it now update automatically from now onwards ?

    Again thank you

    Nigel
  • YamFazManYamFazMan Posts: 19,214
    Superusers
    edited July 2020
    Hi
    @scubanige
    scubanige wrote: »
    Thank you very much, my map has updated to the latest version, as I have lifetime map updates on this unit, will it now update automatically from now onwards ?
    Again thank you
    Nigel
    Yes... It was only the initial registration of your Account that was delayed by Covid-19 working practice restrictions....

    Stay Safe... ATB YFM
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