I have a Start 62 but whilst I am in Germany, I need to access all TomTom services in English

Borrieboy Registered Users Posts: 2
Apprentice Seeker
If I to connect my device to the computer and launch MyDrive, the unit shows "network status" as "Not Connected" despite MyDrive showing my correct personal account details. Any advice as to what I might be doing wrong?


  • Lochfrass
    Lochfrass Posts: 17,765
    edited July 2020
    Wich pc System do you have?
    Somteimes a drumreset on the device helps, that the device connects to the pc/MyDrive Connect.

    For a drumreset hold th power button about 20sec til the device restart with the drum noise.

    Ps: Note, if your preferred language is German, you can also post in the German forum section.