5150 live services no longer compatible

Adie1970
Adie1970 Registered Users Posts: 3
Apprentice Traveler
edited December 2021 in Devices using MyDrive Connect
hello all hope you can give som clarification on this.
i have just went to purches a re-subscription to the live servises for my 5150 device.
when i got to the checkout it stated that this service was incompatible with the device yet it was working on my device a week ago.
have tom tom withdrawn this service for older satnav devices as mine wis working perfectly fine and i dont feel the need for folk out anoth £300 fro a new satnav

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Answers

  • Adie1970
    Adie1970 Registered Users Posts: 3
    Apprentice Traveler
    I have tried to order the subscription however it is still saying that my device is not compatible and will not let me select my device to order it
  • Smiffy63
    Smiffy63 Registered Users Posts: 2
    New Seeker
    I'm having the same problem with my go 6200 pro, it says incompatible with go sat navs so it seems something has changed.
  • Rpcamper
    Rpcamper Registered Users Posts: 1
    New Seeker
    I have just tried to renew my subscription to live services for my 5150 and at checkout i am told it is incompatible. The issue does not seem to be resol ed
  • Garmint
    Garmint Registered Users Posts: 2
    New Seeker
    I had the same issue with my 5150 Pro truck, regarding the Live services subscription. In the end I emailed Tom Tom and they sorted the problem direct The device now has a full 12 months of Traffic/speed cameras/ weather. thank you TOM TOM.
  • Scania997
    Scania997 Registered Users Posts: 1
    New Seeker
    Heb ook een pro5150 met abonnement maar live services komen er niet op.
  • kwycherley
    kwycherley Registered Users Posts: 1
    New Seeker
    I have just bought traffic updates for my Pro 5150 but it says live updates are not available?

    Can anyone tell me how to contact tom tom?

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