My Tom Tom 620 Go u/s

MettyK
MettyK Registered Users Posts: 9
Apprentice Traveler
My Tom Tom 620 Go was working perfectly yesteday. Today will not start with power or button, will not charge in fact it is totally blank. Bought in November 2019 as replacement for outdated via 52

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Answers

  • DougLap
    DougLap Posts: 9,844
    Superuser
    Hi @MettyK

    Sounds like a battery failure whilst still in the warrantee period.

    Doug
  • MettyK
    MettyK Registered Users Posts: 9
    Apprentice Traveler
    It was bought direct from TomTom. Anybody their emaiil &/or phone No so I can contct them direct?
  • MettyK
    MettyK Registered Users Posts: 9
    Apprentice Traveler
    Thank You Doug.
  • MettyK
    MettyK Registered Users Posts: 9
    Apprentice Traveler
    I had a reply from Tom Tom Support after telling them it was completely dead, would start start, wouldn't charge. The reply says recharge fully & reset. How stupid can you get. I went out and bought a Garmin