My Tom Tom 620 Go u/s — TomTom Community

My Tom Tom 620 Go u/s

My Tom Tom 620 Go was working perfectly yesteday. Today will not start with power or button, will not charge in fact it is totally blank. Bought in November 2019 as replacement for outdated via 52

Best Answer


  • DougLapDougLap Posts: 7,726
    Hi @MettyK

    Sounds like a battery failure whilst still in the warrantee period.

  • MettyKMettyK Posts: 9 [Apprentice Traveler]
    It was bought direct from TomTom. Anybody their emaiil &/or phone No so I can contct them direct?
  • MettyKMettyK Posts: 9 [Apprentice Traveler]
    Thank You Doug.
  • MettyKMettyK Posts: 9 [Apprentice Traveler]
    I had a reply from Tom Tom Support after telling them it was completely dead, would start start, wouldn't charge. The reply says recharge fully & reset. How stupid can you get. I went out and bought a Garmin
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