My Tom Tom 620 Go u/s

MettyK

My Tom Tom 620 Go was working perfectly yesteday. Today will not start with power or button, will not charge in fact it is totally blank. Bought in November 2019 as replacement for outdated via 52

DougLap

Hi @MettyK

Phone contact has not been available during the current crisis with many working from home.

https://discussions.tomtom.com/en/discussion/1124472/contacting-customer-services

Doug

DougLap

Hi @MettyK

Sounds like a battery failure whilst still in the warrantee period.

Doug

MettyK

It was bought direct from TomTom. Anybody their emaiil &/or phone No so I can contct them direct?

DougLap

Hi @MettyK

Phone contact has not been available during the current crisis with many working from home.

https://discussions.tomtom.com/en/discussion/1124472/contacting-customer-services

Doug

MettyK

Thank You Doug.

MettyK

I had a reply from Tom Tom Support after telling them it was completely dead, would start start, wouldn't charge. The reply says recharge fully & reset. How stupid can you get. I went out and bought a Garmin