Included lifetime subscription expires after week.
I have just purchased a Tomtom GO Premium X directly from Tomtom. The device should include lifetime traffic and safety cameras via built in sim, however when I go into subscriptions on the device it shows they expire next week. Is this expected?
I have tried resetting the device as shown in this video

Many thanks
Lionel
Answers
Superuser
Hopefully @VikramK will pick this up tomorrow and sort your account out.
Look back tomorrow.
Doug
Welcome to the community!
Could you send me the serial number of your device through a private message, please?
Thanks, Vikram
Superuser
See answer posted to the same question you asked elsewhere.
Doug