No updates for new TomTom Go Basic
Torchwood
Posts: 1 [New Seeker]
Europe Map = ver. 1035 can not update to 1050. TomTom account OK, WIFI OK. All other live services via smartphone OK. MyDrive app OK.
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Best Answer
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YamFazMan
Posts: 19,235 
SuperusersHi
@Torchwood
Welcome to the site....
The restrictions as a result of the Corona Virus, Social Distancing and people working from home, is probably delaying the Activation of Accounts and the Allocation of Maps & Services to Accounts/Devices....
@VikramK or @lampard the Forum Moderators should pick this up Monday and check/correct your Tomtom Account status.....
Stay Safe... ATB YFM
5
Answers
Superusers
@Torchwood
Welcome to the site....
The restrictions as a result of the Corona Virus, Social Distancing and people working from home, is probably delaying the Activation of Accounts and the Allocation of Maps & Services to Accounts/Devices....
@VikramK or @lampard the Forum Moderators should pick this up Monday and check/correct your Tomtom Account status.....
Stay Safe... ATB YFM
Welcome to the community!
The services for your devices have been fixed, please check for updates. New maps should be offered for download.
Regards, Vikram