Hi there I’m setting up 6200 but cannot seem to get live traffic to connect at all. It says I have a lifetime traffic subscription but on the mydrive app it always says unavailable for subscription yet displays an expiry for speed cameras. Everything else seems to work fine just the traffic.
0
Answers
Superuser
Hopefully @VikramK can check your account settings. Look back here later.
Doug
Welcome to the community!
The services for Traffic have not been activated yet, please do a factory reset and log-in again to TomTom services.
Factory reset-
Main menu- Settings- System- Reset device.
Regards,
Vikram.
Superuser
Contact Customer Support .No phone line available with many working from home.
https://discussions.tomtom.com/en/discussion/1124472/contacting-customer-services/p1
Doug