No map update possible on new Go Basic via WiFi.
No map update possible of a new Go Basic via WiFi.
Text on device: Wifi connected, frequency 2.4Ghz, Link speed 72Mbps.
Traffic: connected.
My Drive connected, registered with email address.
With a full battery still charged for 2 hours and a soft reset several times - without success.
Please have a solution to update the map -Europe Lifetime Maps-.
Mod edit: Machine Translated (Dutch)
Best Answers
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YamFazMan Posts: 19,092
SuperusersHi
@Hansan60
Welcome to the site....
Google TranlateGood afternoon.
No map update possible of a new Go Basic via WiFi.
Text on device: Wifi connected, frequency 2.4Ghz, Link speed 72Mbps.
Traffic: connected.
My Drive connected, registered with email address.
With a full battery still charged for 2 hours and a soft reset several times - without success.
Please have a solution to update the map -Europe Lifetime Maps-.
@VikramK or @lampard the Forum Moderators should pick this up Tomorrow and check/correct your Tomtom Account status.....
Stay Safe... ATB YFM5
Answers
Superusers
@Hansan60
Welcome to the site....
Google Tranlate The restrictions as a result of the Corona Virus, Social Distancing and people working from home, is probably delaying the Activation of Accounts and the Allocation of Maps & Services to Accounts/Devices....
@VikramK or @lampard the Forum Moderators should pick this up Tomorrow and check/correct your Tomtom Account status.....
Stay Safe... ATB YFM
Welcome to the community!
The services have been activated for your device. Please check for map updates now.
Thanks, Vikram
Mod edit: Machine translated (Dutch)