How can I use the lifetime update? — TomTom Community

How can I use the lifetime update?

EsterDanserEsterDanser Posts: 1 [Apprentice Seeker]
edited July 2020 in Map purchasing
We have a TomTom via52 on loan from my parents. Now I want to update the maps, but this only works through the paid channel. She life cards ... How can update for free?


Mod edit: Machine translated (Dutch)

Answers

  • DougLapDougLap Posts: 6,884
    Superuser
    edited July 2020
    Hi @EsterDanser

    Hopefully @VikramK can have a look at the account for the unit and see if it is supposed to have lifetime maps and if so make any changes necessary to activate them. I assume you are logged into the same account as the unit is linked too both here and on the unit..

    Doug
  • VikramKVikramK Posts: 10,878 Moderator
    Hi @EsterDanser

    Welcome to the community!

    Could you send me the serial number of your device through a private message, please?

    Thanks, Vikram
  • VikramKVikramK Posts: 10,878 Moderator
    Hi @EsterDanser

    Thanks for sending the serial number, the services for your VIA 52 have been activated.

    Please check for updates now....

    Thanks, Vikram
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