as soon as i connect my tomtom in car the screen turns gray, i have an original plug and cord — TomTom Community

GO 5100/5000/6100-6000 / GO 4xx-6xx series / GO, Via and Start 4x-6x series (MyDrive Connect)

as soon as i connect my tomtom in car the screen turns gray, i have an original plug and cord

wilmadewitwilmadewit Posts: 1 [New Seeker]
edited July 2020 in GO 5100/5000/6100-6000 / GO 4xx-6xx series / GO, Via and Start 4x-6x series (MyDrive Connect)
What comes and how can I solve this


Mod edit: Machine Translated (Dutch)

Answers

  • YamFazManYamFazMan Posts: 18,461
    Superusers
    Hi
    @wilmadewit
    Welcome to the site...
    When you say turns grey is the screen the same shade of grey all over i.e... No Map or any other information displayed on the screen....
    Or is the screen very dull but you can just make out make out the Map or any other information displayed on the screen....

    Stay Safe... ATB YFM
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