as soon as i connect my tomtom in car the screen turns gray, i have an original plug and cord

wilmadewit

What comes and how can I solve this


Mod edit: Machine Translated (Dutch)

YamFazMan

Hi
@wilmadewit
Welcome to the site...
When you say turns grey is the screen the same shade of grey all over i.e... No Map or any other information displayed on the screen....
Or is the screen very dull but you can just make out make out the Map or any other information displayed on the screen....

Stay Safe... ATB YFM