how do I 'Import' a route into my GO PREMIUM device?.. — TomTom Community

how do I 'Import' a route into my GO PREMIUM device?..

I'm trying to load in some routes to my Go Premium & the website I got them from, says look for 'Itinerary Planning' and load them in via that - but I can't find 'Itinerary Planning' anywhere - any advice out there?!..thanks

Answers

  • YamFazManYamFazMan Posts: 16,774 [Elite Vanguard]
    edited June 30
    Hi
    @appletelly
    Welcome to the site....
    To transfer a .ITN route to your NAV5 (Wi-Fi) Go Premium using a Micro SD Memory Card.....
    See... https://discussions.tomtom.com/en/discussion/1026286/transfer-a-route-to-your-nav4-5-device-using-a-micro-sd-memory-card

    Stay Safe... ATB YFM
  • appletellyappletelly Posts: 4 [Novice Seeker]
    Hi - I'm afraid I'm not having any joy!...The micro SD card I am using can only be formatted to ExFAT not FAT32 - do you think that's what the problem might be?..
    I also tried formatting the card IN the tomtom, then dropping the .ITN files on & putting it back in...still didn't recognise them?..
  • LochfrassLochfrass Posts: 11,592 Superuser
    What size is the memory card?
    TomTom devices only accept memory cards up to 32GB

  • YamFazManYamFazMan Posts: 16,774 [Elite Vanguard]
    edited July 3
    Hi
    @appletelly
    The Max size size for the Micro SDHC card is 32GB and MUST be formatted FAT32 before the device will recognise the Memory Card

    Stay Safe... ATB YFM
  • appletellyappletelly Posts: 4 [Novice Seeker]
    Ahhh - Was using a 64Gb - will get a 32 & re-try - thanks for the help
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