Why Can't We Turn Off Charging Station POI Updates?

Focus Driver
Focus Driver Registered Users Posts: 41
Master Explorer
edited June 2020 in TomTom Services
Not being an EV driver I have no use for the Charging Station POI, but I am continually offered the Charging Station POI updates. I can turn off that particular download when updating (they are quite large), but not for good - it still reports an update is available and offers to download it next time.

Please give us the option to turn these off.

Answers

  • DougLap
    DougLap Posts: 10,168
    Superuser
    Hi @“Focus Driver”

    If you contact customer support they can change the settings for your unit so you are not offered the updates for the Charging Stations

    https://discussions.tomtom.com/en/discussion/1124472/contacting-customer-services

    Doug
  • Focus Driver
    Focus Driver Registered Users Posts: 41
    Master Explorer
    Thanks for that, it is an option - but I do not see why there shouldn't be a setting for it that anyone can turn on and off at will rather than having to bother Customer Services.

    There might be no need for a new setting at all - I don't have the Charging Station POI set to display on the map, so that could be taken as a big hint I don't need the updates!

    Other POIs are an optional download - why shouldn't charging stations be the same?
  • Focus Driver
    Focus Driver Registered Users Posts: 41
    Master Explorer
    I haven't been offered a Charging Station POI update for a long time now, perhaps this has been fixed.