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Tim06
Tim06 Registered Users Posts: 1
Novice Seeker
edited December 2021 in Devices using MyDrive Connect
hi, i have been trying for a week or so to update my tom tom with no success. I keep being told that the server is busy. Is this a problem tom tom are having at the moment after lockdown. will i be able to download updates soon?

Answers

  • YamFazMan
    YamFazMan Posts: 20,787
    Superuser
    Hi
    @Tim06
    Welcome to the site....
    If I have a problem with myDrive Connect...I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program gives MyDrive Connect a CPR and brings to bring it back to life...
    See... https://discussions.tomtom.com/en/discussion/comment/1686214/#Comment_1686214
    ______________________

    JimB0b wrote: »
    Thanks @YamFazMan
    I'm on a Mac but have found the two folders you mentioned (Home3 and MyDriveConnect) and deleted them. Hurrah.. that's done the trick after a couple of frustrating weeks I've updated it successfully.
    Many thanks for the advice.


    On a Mac....
    The "HOME3" and the "MyDrive Connect" folders are located here...
    MacOS: Users\Username\Library\Application Support\TomTom\

    Stay Safe... ATB YFM

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