Start 25 live updates

Tim06 Registered Users Posts: 1
Novice Seeker
edited December 2021 in Devices using MyDrive Connect
hi, i have been trying for a week or so to update my tom tom with no success. I keep being told that the server is busy. Is this a problem tom tom are having at the moment after lockdown. will i be able to download updates soon?


  • YamFazMan
    YamFazMan Posts: 20,787
    Welcome to the site....
    If I have a problem with myDrive Connect...I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program gives MyDrive Connect a CPR and brings to bring it back to life...

    JimB0b wrote: »
    Thanks @YamFazMan
    I'm on a Mac but have found the two folders you mentioned (Home3 and MyDriveConnect) and deleted them. Hurrah.. that's done the trick after a couple of frustrating weeks I've updated it successfully.
    Many thanks for the advice.

    On a Mac....
    The "HOME3" and the "MyDrive Connect" folders are located here...
    MacOS: Users\Username\Library\Application Support\TomTom\

    Stay Safe... ATB YFM