Lifetime no update Rider 50 Western Europe

WouterPolet
WouterPolet Registered Users Posts: 3
New Seeker
Hi there,i just bought a Rider 50 last week with lifetime updates. But it still has 10.20 from 2018 on it.
the rider displays the" rider is up to date. "
If i log on to tom tom it tell's me to install a new map?
I already did a reset, also a complete reinstall.
Anyone who can help me?

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  • DougLap
    DougLap Posts: 9,870
    Superuser
    Hi @WouterPolet

    Hopefully @VikramK or @lampard will be able to look at your account and sort it fo you.

    Look back here tomorrow.

    Doug
  • WouterPolet
    WouterPolet Registered Users Posts: 3
    New Seeker
    Tnx @VikramK i will check today! and i will put the feedback over here.

    I have also got a Lexus CT with a MoveOn from TT. if i tried to logon in the services it still needs my old password. Is there a way to reset those subscriptions too? It connects with the old password but after that it gives an error. and no services are shown.
    regards, Wouter
  • WouterPolet
    WouterPolet Registered Users Posts: 3
    New Seeker
    @VikramK
    My rider is now updated to 10.50 ! :-) thank you very very much!!!
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