Lifetime no update Rider 50 Western Europe
WouterPolet
Posts: 3 [New Seeker]
Hi there,i just bought a Rider 50 last week with lifetime updates. But it still has 10.20 from 2018 on it.
the rider displays the" rider is up to date. "
If i log on to tom tom it tell's me to install a new map?
I already did a reset, also a complete reinstall.
Anyone who can help me?
the rider displays the" rider is up to date. "
If i log on to tom tom it tell's me to install a new map?
I already did a reset, also a complete reinstall.
Anyone who can help me?
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Best Answer
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VikramK
Posts: 10,933 
Moderator
Hi @WouterPolet
Welcome to the community!
We have fixed the subscriptions for your RIDER, please check for updates now.
Regards
Vikram5
This discussion has been closed.
Answers
Superuser
Hopefully @VikramK or @lampard will be able to look at your account and sort it fo you.
Look back here tomorrow.
Doug
Welcome to the community!
We have fixed the subscriptions for your RIDER, please check for updates now.
Regards
Vikram
I have also got a Lexus CT with a MoveOn from TT. if i tried to logon in the services it still needs my old password. Is there a way to reset those subscriptions too? It connects with the old password but after that it gives an error. and no services are shown.
regards, Wouter
My rider is now updated to 10.50 ! :-) thank you very very much!!!