WHY.... Fiat 500E in Europe. No longer EU-update when changed from 1040 to 1045 — TomTom Community

WHY.... Fiat 500E in Europe. No longer EU-update when changed from 1040 to 1045

MartinGTEMartinGTE Posts: 3 [Apprentice Seeker]
After the last update, I am no longer able to purchase an European update for my US-Fiat500E.
With version 1040 this was possible. I did 3 upgrades. Other Europeans did too.

The website now only lets me purchase a worldmap for my serialnumber (TO). Then... VERY long unresolved discussion with one of the far away employees. Keeps stressing that my system is only suitable for US maps...
The fact that with 1040 it all worked OK & that with the current version I was able to install Turkey (and all other maps in the world, but not Europe) seems not to trigger a positive action.

https://help.tomtom.com/hc/nl/requests/879352

Thanks for your assistance.
+Best regards, Martin
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