Contacting TomTom

Keswickdancer
Registered Users Posts: 9 
Novice Seeker

Novice Seeker
I really need to contact by email, telephone or live chat in the U.K. does anyone know how?
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Answers
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Hi @Keswickdancer
I assume that the Soft Reset that Vikram suggested has not resolved it even if you then try to follow the Video .
Re contacting Support try the following
Tap Contact Us under Support at the bottom left of this page
Log into top Right of the page that comes up
Tap the Support Icon that is bottom Right of the screen
Input your problem and see if you can then resolve the problem.
Please let us know how you get on.
Doug0 -
@Keswickdancer
See my step by step guide here https://discussions.tomtom.com/en/discussion/1124472/contacting-customer-services1 -
Hi everyone. Thank you for all your replies. Ive eventually been able to live chat with Tomtom and my problem has now been resolved. Apparently my internet was not strong enough, so I had to go to the local pub (such a hardship) to use their internet and I’m now up and running again.1
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