I cannot update my GO 500 — TomTom Community

GO 5100/5000/6100-6000 / GO 4xx-6xx series / GO, Via and Start 4x-6x series (MyDrive Connect)

I cannot update my GO 500

Mieke_3MMieke_3M Posts: 1 [Apprentice Seeker]
in GO 5100/5000/6100-6000 / GO 4xx-6xx series / GO, Via and Start 4x-6x series (MyDrive Connect)
I cannot update my GO 500 from versionV9.9 to V10.50. I watched the you tube video how to do it, installed extra memory but I don't find the button on which to click to start the update. I has been quite a while since I have been consulting the TomTom website. Could that be the reason? If so, what can I do to start the update?

Answers

  • DougLapDougLap Posts: 6,909
    Superuser
    Hi @Mieke_3M

    On you Go500 is it showing that it is logged into your account and does the unit have lifetime maps.

    Doug
  • YamFazManYamFazMan Posts: 18,461
    Superusers
    edited June 2020
    Hi
    Welcome to the site....
    @Mieke_3M

    See Tomtom FAQ Video....



    Stay Safe... ATB YFM
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