I cannot update my GO 500 — TomTom Community

I cannot update my GO 500

I cannot update my GO 500 from versionV9.9 to V10.50. I watched the you tube video how to do it, installed extra memory but I don't find the button on which to click to start the update. I has been quite a while since I have been consulting the TomTom website. Could that be the reason? If so, what can I do to start the update?


  • DougLapDougLap Posts: 7,710
    Hi @Mieke_3M

    On you Go500 is it showing that it is logged into your account and does the unit have lifetime maps.

  • YamFazManYamFazMan Posts: 19,232
    edited June 2020
    Welcome to the site....

    See Tomtom FAQ Video....

    Stay Safe... ATB YFM
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