Problem with the updates. Go Essential 6

roger_sapo
Registered Users Posts: 6 
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Sorry we are facing some issues to show you My Product page. Please try again...... when is this going to be resolved?????0
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Sorry we are facing some issues to show you My Product page. Please try again...... when is this going to be resolved?????
I have that problem to... that show me (GO Supreme 6") but my GPS is an (GO Essential 6).
But the problem is that I bought the gps yesterday, and it does not update the Maps. He says he's up to date, when i try to make by Wi-Fi.
And in the My Product Page, that show's me:
Europe
Current Version: v10.35
NOT INSTALLED
Outdated, renew now0 -
Hi @roger_sapo
The current situation with many working at home seems to be causing a few issues with new units getting set up correctly on the TT servers.
Hopefully @VikramK or @lampard are on the forum tomorrow as they have the ability to sort things out for you so the map udates et work as they should. Look back here tomorrow.
Doug0 -
Hi @roger_sapo
The current situation with many working at home seems to be causing a few issues with new units getting set up correctly on the TT servers.
Hopefully @VikramK or @lampard are on the forum tomorrow as they have the ability to sort things out for you so the map udates et work as they should. Look back here tomorrow.
Doug
Thanks0 -
Hi @roger_sapo
Welcome to the community!
The services have been activated for your device. Please check for map updates now.
@bwitschi
Were you able to place the order? What service did you wanted to order?
Thanks, Vikram1 -
Hi @roger_sapo
Welcome to the community!
The services have been activated for your device. Please check for map updates now.
@bwitschi
Were you able to place the order? What service did you wanted to order?
Thanks, Vikram
Thanks0
This discussion has been closed.