How to activate free lifetime map updates? — TomTom Community

How to activate free lifetime map updates?

TC_Mobile_59TC_Mobile_59 Posts: 2 [Novice Seeker]
I just bought a TomTom Start 42 with lifetime free map updates. MyDrive Connect shows no free map updates. I can only buy new cards. The map on the system in 2017 (version 950).
How can I activate the lifetime free map updates?
Or should I return the piece?

Best Answer


  • DougLapDougLap Posts: 4,772 [Elite Voyager]
    Hi @TC_Mobile_59

    With the current situation and people working from home it is sometimes taking longer for the accounts to be set up properly.

    Hopefully @VikramK or @lampard will see this on Monday and sort out your account settings and then Lifetime updates will work.

    Look back here on Monday

  • roger_saporoger_sapo Posts: 6 [New Seeker]
    I have the same problem, with a Go Essential 6
  • YamFazManYamFazMan Posts: 16,774 [Elite Vanguard]
    Welcome to the site....
    The restrictions as a result of the Corona Virus, Social Distancing and people working from home, is probably delaying the Activation of Accounts and the Allocation of Maps & Services to Accounts/Devices....
    On Monday @VikramK or @lampard the Forum Moderators should pick this up and check/correct your Tomtom Account status.....

    Stay Safe... ATB YFM
  • TC_Mobile_59TC_Mobile_59 Posts: 2 [Novice Seeker]
    Thanks. Everything works now.
    Even a SD card was easily formatted and recognized bij MyDrive.
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